Top 5 Questions
- In ChicaPC-fix, what does the “Register Now” button mean?
Once you install ChicaPC-fix and click on “Find Errors” to complete the FREE performance, 25 errors will be fixed for FREE. To speed up your computer, fix the remaining errors, and scan and fix errors on an ongoing basis, it is necessary to purchase an activation product key. To purchase a product key, click on “Register Now” and follow the steps to complete the checkout process. Upon successful transaction, you will immediately receive an email with your activation key to finish the sign-up process.
- What is a FREE Performance Scan?
ChicaPC-fix provides a FREE scan of your computer and finds all of the errors on the system. ChicaPC-fix will even repair 25 errors for FREE–all in one click and in less than 2 minutes. To fix the remaining errors and run scans on an ongoing basis, you can purchase an activation key here.
- Why does my computer have errors?
Your computer’s brain (Windows registry) records and stores information about all of your computer’s programs and activities. The registry must be cleaned out weekly or it will slow down your computer’s performance, making it difficult, or even impossible, to access files, start programs, and browse the Internet.
- Is it safe to install ChicaLogic software on my computer?
Yes, it is very safe to install ChicaLogic software on your computer. Our technology is developed with a Microsoft Gold Certified partner. Microsoft Gold certification is granted for expertise, consistency in the delivery of system performance, security, and stability in software.
- How do I download and install software on my computer?
Downloading ChicaLogic software from the Internet and installing it on your computer is quick, easy, and safe to do. We have outlined a step-by-step process on our site here.
Top Questions and Answers
- Technical Specifications
ChicaPC-fix supports the following operating systems and languages:
Operating Systems
Windows XP
Windows Vista (32-bit, 64-bit)
Windows 7 (32-bit, 64-bit)Languages
English, German, French, Spanish, Italian, Dutch, Japanese, Czech, Swedish, Greek, Portuguese, Finnish, Norwegian, Polish, Thai, Bulgarian, Turkish, Chinese, Russian, and Danish
- How do I install ChicaPC-fix?
Download and install ChicaPC-fix from here.
- How do I uninstall ChicaPC-fix?
To uninstall the program, please do the following:
Click on Start -> Settings -> Control Panel -> Add/Remove Programs
Locate ChicaPC-fix in the list. Select it and click on the “Remove” button - How do I know if I need to use ChicaPC-fix?
You can try a FREE ChicaPC-fix scan, which will scan your computer for all of the errors and then fix 25 of them totally for free. You can then choose to purchase a ChicaPC-fix license, which will fix the remaining errors in your registry and allow you to scan and clean your computer as often as you like for up to one year. You may also uninstall the program, if you wish.
- What is the Windows registry?
The Windows registry is a database that stores settings and options for the Microsoft Windows operating system. It contains critical and important information and settings for the computer’s hardware, software, users, and preferences. The average registry will have hundreds or thousands of pieces of information read from and written to it every day.
- Why should I use ChicaPC-fix?
Registry errors can prevent your computer system from running smoothly or starting up correctly. Whenever you open, install, or uninstall ANY program on your computer, signatures from that program are stored in the registry. This information builds up over time. Windows must go through the registry each time the computer starts. The more information there is, the SLOWER the computer runs. ChicaPC-fix is a tool that you can use safely and easily to delete unused signatures (keys), detect and repair registry errors, and potentially prevent serious problems and performance issues on your computer. Without regular registry tuning, it is possible that your computer will not function normally. In fact, it may even crash or fail completely.
- Is it possible to modify the Windows registry manually?
You can edit the registry by using Microsoft’s Registry Editor (Regedit.exe or Regedt32.exe). However, using the Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows again. Microsoft does not guarantee that errors caused by using Registry Editor incorrectly can be resolved again. Use the Registry Editor at your own risk.
- Where do I find the Windows registry?
The registry is stored in several files on your computer. The exact names and locations of these files depend on the version of Window you are using.
- Can I skip scanning of specific registries and items?
You can manage what you would like ChicaPC-fix to scan from the ChicaPC-fix menu. Click on “Scan for Errors” and choose which items you want to skip.
In the “Startup Manager” menu, uncheck applications that you do not want to have scanned during the start up.
During a scan of your computer, you will be able to see what keys and files ChicaPC-fix has found and will delete. You can choose to ignore specific registry items. Click on the “+” sign to the left of each category to see a list of found registry issues. To view the ignore list, go to “Settings -> Ignore list” in your ChicaPC-fix menu. From here you can also un-Ignore items at any time. - How do I restore my registry?
To restore your registry, please do the following:
Go to your ChicaPC-fix client Click on the “Restore” button Select a restore point and click “Restore”
- Can I schedule a scan?
Yes. Open ChicaPC-fix from Start -> All Programs -> Chica -> ChicaPC-fix -> ChicaPC-fix. Click on “Settings” and “Manage Schedule”. Then click on the “Manage” button. Choose the start time and how often you want your scan to run.
ChicaPC-fix will run a scan at the start time you choose.
- Why do I have the same errors on my computer after several scans?
ChicaPC-fix finds and fixes all of the errors it finds. Some programs re-create the same invalid entries that were removed in the first scan. ChicaPC-fix will find them and remove them again from your system. There is no need to be worried, as a small number of errors may reappear after being removed by ChicaPC-fix. To get a rid of the errors permanently, you will need to find the program that is re-creating them.
- Why are only 25 errors fixed from all that were found?
During the trial scan, ChicaPC-fix will find all of the errors on your system and will automatically fix 25 errors for FREE. To remove all of the errors on your computer and run unlimited scans for a set period of time, you must purchase a ChicaPC-fix license.
- ChicaPC-fix will not scan or repair
It may be because you have another program running on your computer that is “holding” on to a file or has created a temporary file that ChicaPC-fix cannot scan or repair.
Try to temporarily deactivate your anti-virus software and close all programs running on your computer (including programs that are open in your system tray located on the menu bar in the lower right corner of the screen). Then run the ChicaPC-fix scan again.It could also be that you have a form of malware on your computer that is not possible for ChicaPC-fix to remove. We suggest that you try to scan and clean your computer with Malwarebytes software. Download the free version here.
Purchase and Installation
- Can I try your product before buying it?
You can download a free trial here.
ChicaPC-Fix will scan your computer and find all of the errors; then it will fix 25 of them totally for free.
- I lost my activation key. How can I retrieve it?
To get your activation key, please go to http://www.chicalogic.com/support-form.html and fill in the form. We will send you your activation key via email.
However, ChicaPC-fix will usually recognize your computer as a registered user if you have registered it once. Registered users can click on “My Account” to find the activation key. - Do I have the latest updated version of ChicaPC-fix?
Click on the “Update” link in the upper right corner on your ChicaPC-fix menu to check for updates.
To open ChicaPC-fix from the Start menu, click Start -> All Programs -> Chica -> ChicaPC-fix -> ChicaPC-fix.
- Can I use your product on more than one machine?
Our license agreement allows users to use one license on one computer only.
- How do I activate my product key?
To activate ChicaPC-fix, please do the following:
Open ChicaPC-fix client
Click on the ”Register Now” button in the lower left corner
Enter your product key, which is located on the ChicaPC-fix invoice sent to you.
Click on “Activate Now” - How do I buy ChicaPC-fix?
To buy ChicaPC-fix, please do the following:
Go to the ChicaPC-fix client
Click ”Register Now” in the lower left corner
Click ”Purchase Online” - Will ChicaPC-fix back up my registry before I click on the “Repair” button?
When you click on the “Repair” button, a backup file will be created automatically. When you click on the “Restore” button, a restore point will show.
- How do I find my User ID?
Open your ChicaPC-fix menu from Start -> All Programs -> Chica -> ChicaPC-fix -> ChicaPC-fix
Click on “User ID” in the lower right corner of the ChicaPC-fix menu. A popup window will appear and display your User ID.
Support
Can't find your answer in the FAQ? Ask your questions here, and one of our knowledgeable support experts will get back to you with a solution.

